customer service agents cleverly guide

Guide

Cleverly Assist: empowering your team with contextual information and replies

What's inside?

Assisting your customer service agents with procedures and reply suggestions is key to reducing agent ramp-up times, increased agent productivity, and faster resolution times. 

 

In this guide you will learn:

  • How Cleverly Assist works;
  • How it uses AI to keep macros and scripts up to date;
  • Why it works better than native help desk macros.

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