UX/UI self-service
Business Customer Service

How to setup self-service from a UX/UI perspective

Companies often overlook customer support operations as a big part of customer engagement, and are frequently unaware that there’s a very thin line between a customer being a promoter or…

igaming customer service
Customer Service

How to leverage AI for Customer Service in the iGaming industry

The iGaming industry has been growing steadily over the last years, with the global online gambling market being estimated to be valued at more than 92.9 billion dollars by 2023. …